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10Oct

BBB, and we’re not talking ‘Better Business Bureau’.

Not wishing to be vulgar, but the phrase "Excrementum vincit cerebellum" has never been quite so appropriate. What with the introduction of the interweb, and the ability to research 'facts' and discuss things with the genuinely knowledgeable, and the occasional 'barrack-room lawyer' type, we're all in danger of information overload. Now I'm quite used to reading technical stuff, and then sitting up half the night pondering over what amounts to nothing! Take a step back and look at what you're...

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08Oct

Right to Repair

Apparently, we have a new law. It's called the The 'Ecodesign for Energy-Related Products and Energy Information Regulations 2021' and you can enjoy reading it one evening by clicking on the link. While it's mostly to do with washing machines and other such 'White goods', it makes sense to repair or service your alternator and charging system yourself (and other 'repairable/serviceable' items, like winches, bow-thrusters etc.) when you can. We sell service kits for all Balmar alternators. These include, depending on...

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04Sep

“What’s your best price?”

I don't know, what's your best order? and how much aggravation are you going to cause me? I did think of ending the post there, but at only 17 words, I thought I ought to try and put a bit more effort into it. So what's my best price? Well I don't have an exact mathematical formula, I tend to use a form of 'fuzzy logic', together with a customer loyalty program. Best prices typically go to those who will potentially/hopefully cause...

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19Aug

Installers & technicians, can you send one too…

I've given up being surprised where customers ask for assistance. From literally 'up a muddy creek' in France, to a remote island in French Polynesia. Sadly, having been there and done that as they say, I'm now perfectly happy to restrict overseas travel to the Isle of Wight; and only then if I'm home before dark! Fortunately, a number of my contacts in the marine electrical trades, still get excited about working upside down in a cramped engine compartment while...

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